Tech Service Delivery Lead: SLA, Incident Management & CSI

Together is seeking a Service Delivery Manager to ensure reliable operational service within our Tech function. You will coordinate major incidents, conduct service reviews with Tier 1 suppliers, and manage SLAs while engaging stakeholders across the business.

You will also support invoicing, budgeting input, supplier relationships and IT budget planning, contributing to governance, reporting and CSI in a fast-paced environment.

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