Senior Manager, Customer Success & Renewals (Hybrid)

HiBob is seeking a Senior Customer Success Leader to scale our global CS function from mid-market to enterprise. You will mentor and grow diverse teams, design scalable CS processes, and partner with product, sales and marketing to protect and expand ARR.

You will own customer health through data-driven strategies, including risk mitigation and ROI optimization, in a fast-growing SaaS environment. Based in the UK or remote, you’ll lead EMEA-focused initiatives, align with GDPR and regional

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