Frontline IT Service Desk Specialist – Client-Facing

Objectway is expanding its client service desk team in Birmingham (or London) and seeks a First Line Client Service Desk Specialist. The role focuses on incident/resquest management, proactive communication, and resolution coordination in a fast-paced, professional setting.

The successful candidate will have a IT degree, at least 1 year of client-facing service desk experience, strong English communication skills, and familiarity with ITSM tools such as Jira or ServiceNow.

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