UK Operations Lead: Scale Systems & Customer Ops (Hybrid)

BJAK is seeking an Operations Lead for the UK to own the operational backbone of the business. You will ensure daily operations, internal systems, and customer-facing execution run smoothly and scale effectively, reporting closely to the CEO.

This hybrid UK role requires hands-on leadership, cross-functional collaboration, and a focus on process improvement to drive efficiency and growth. You will build systems, lead teams, and step in during escalations to protect service standards.

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