Onsite IT Service Desk: First Line Support Agent

Manpower is seeking a First Line Support Agent to join a Service Desk team in Birmingham on a 100% onsite basis. The role involves handling end-user IT support calls, troubleshooting, and ticket management within a fast-paced environment.

The ideal candidate will have strong communication skills, a customer-focused mindset, and a willingness to develop IT support experience. The position operates on a 12-hour shift rotation (07:00-19:00), averaging 37.5 hours per week, including bank holidays.

#J-18808-Ljbffr…