Helpdesk Coordinator: Drive Service Delivery & SLA Success

Company: United Infrastructure Group
Apply for the Helpdesk Coordinator: Drive Service Delivery & SLA Success
Location:
Job Description:

United Infrastructure in Warrington is seeking a Helpdesk Coordinator to manage incoming service requests, triage work orders in the CAFM system, and support delivery teams to meet SLAs and KPIs. You will handle frontline client inquiries, maintain clear communications with engineers and clients, and provide administrative support to ensure smooth service delivery.

A-level education and proficiency in Microsoft Excel/Office are required; CAFM experience is desirable.

#J-18808-Ljbffr…

Posted: September 24th, 2026