Technical Support & Experience Specialist (Hybrid/Remote)

Sonova Group, via its Sennheiser Consumer Hearing division, is seeking a Technical Consumer Experience Center Specialist to support customers across the EMEA region, resolving technical challenges and delivering outstanding service that builds brand loyalty.

The role combines technical troubleshooting, customer support, and advocacy, with hybrid work from the Greater London area and occasional remote options, collaborating with Product, Logistics, and E‑Commerce teams.

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