Retail Customer Service Lead – Sports Betting

Entain is seeking a Retail Customer Service Manager to join our Ladbrokes & Coral betting shops. You will deliver top customer service, uphold high standards, and support the Shop Manager and Shop team to drive customer satisfaction.

You will take bets, handle cash, demonstrate products, and assist customers with empathy. The role includes a 20-hour weekly rota with a mix of shifts, including evenings and weekends, in a diverse and inclusive environment.

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