Senior Manager, Operational Resilience

Company: Resilienceforward
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Job Description:

Location: UK, London or ManchesterCompany: Deloitte


You will have the opportunity to work with senior client executives and a wide range of functional teams across a broad range of sub-sectors within financial services, helping them build resilience to a diverse set of strategic, operational, and technology risks.


Job role:



  • Supporting go-to-market and business development activity to grow account relationships and deliver commercial success

  • Leading complex client engagements and delivery, including responsibility for contracts, budgets, and junior team members

  • Delivering engagements to the highest quality, on time, on budget, and within established risk processes

  • Providing subject matter advice to clients across the range of crisis and resilience services provided by RRCR and related internal teams

  • Leading client relationships across a portfolio of organizations across financial services to build and enhance relationships, drive new opportunities, and expand the services offered

  • Leading senior discussions with C-suites and boards to raise awareness of crisis and resilience issues and themes in the UK, EU, and global markets

  • Developing new products and services, including digital and AI, to support the organization’s offerings

  • Building the organization’s sector presence through innovation, eminence, and thought leadership

  • Leading internal projects and fulfilling key team roles to build the business in a sustainable manner

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Posted: September 25th, 2026