Luxury Front of House Lead — Multi-Site (London)

BMW Group Park Lane is seeking a Front of House and Customer Contact Manager to lead customer-facing operations across Park Lane and Park Royal in London. You will oversee showroom standards, VIP handling, and multi-site coordination to deliver a premium brand experience.

The role requires travel between sites, recruitment and development of teams, and the delivery of consistent customer journeys across Sales and Aftersales. Excellent English communication is essential.

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