Customer Experience Team Leader – Armed Forces Housing

VIVO Defence Services is seeking a Customer Service Team Leader in Aldershot to inspire and drive a high-performing team within our Accommodation division. You will manage day-to-day operations, resolve complex queries, and ensure a consistently excellent customer experience for Armed Forces families.

With a focus on ownership, accountability, and continuous improvement, you will lead by example, coach staff, and collaborate with stakeholders to deliver timely resolutions and a seamless service

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