Manufacturing Customer Service Lead – End-to-End Orders

MET Recruitment UK LTD is recruiting for an experienced Customer Service Manager for a well-established manufacturing business in Wednesbury. This role leads the Customer Service function and ensures customers receive an excellent level of service throughout the entire order journey.

You will manage a Customer Service team within a product-led environment, balancing customer expectations with production schedules and stock availability, while collaborating with Production, Planning, and

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