French And German Speaking Customer Service Advisor

French & German-Speaking Customer Service Advisor, Manchester City Based.

Monday to Friday, 36.5 hours per week – with an early Friday Finish.

£30,000.00 – £32,000.00 DOE

Responsibilities as French & German-Speaking Customer Service Advisor

• Manage incoming calls and emails from French and German-speaking customers and Sales Managers




• Respond to website and inbox queries professionally and efficiently




• Process orders from French and German-speaking countries




• Support order processing for other markets during busy periods




• Book pallets and parcels via courier systems when required




• Collaborate with internal departments on occasional tasks and projects

Essentials as French & German-Speaking Customer Service Advisor

• Minimum 3 years’ experience in an Export/ Customer Service role, with familiarity exporting products




• Fluent in both French and German (written and spoken)




• Excellent time management and communication skills




• Working knowledge of Dynamics 365, CRM systems, or SAP will prove a strong advantage

*Excellent Company Benefits package including competitive holiday allowance, product discounts and free onsite parking*

#J-18808-Ljbffr…