Warranty Administrator

Warranty Administrator vacancy in Warrington, Cheshire!

We are currently recruiting on behalf of a leading company in Warrington, Cheshire, for the role of Warranty Administrator. This is an exceptional opportunity for experienced professionals seeking a stable, rewarding career within the motor trade sector. The position offers excellent work/life balance, competitive salary, and clear progression pathways.

Benefits for the successful Warranty Administrator:

• Salary of £24,000 per annum
• No weekends or shift work
• 35 hours per week, Monday to Friday
• Generous 25 days of annual leave plus a birthday day off
• ‘Buy annual leave scheme’ option
• Life cover from day one at 4 times salary
• Critical illness cover from day one at 2 times salary
• Private Medical Insurance, including optical and dental (post-probation)
• Employee Assistance Programme (EAP) for you and your family
• Career development opportunities with unlimited potential for salary increments
• Exciting overtime opportunities
• Comprehensive systems and process training
• Supportive company culture with excellent employee benefits

Duties of the Warranty Administrator:

• Respond promptly and professionally to all inbound email inquiries within specified response times
• Verify customer information and ensure GDPR compliance in all communications
• Open, manage, and process claims files for approval and authorisation
• Handle inbound calls, understand caller needs, and provide appropriate information or transfer as necessary
• Clearly explain claim validation processes to customers
• Collaborate effectively with colleagues to ensure a smooth workflow and excellent customer service
• Maintain accurate records and ensure compliance with company policies and procedures

Requirements of the Warranty Administrator:

• Self-motivated, flexible, and reliable individual
• Proficient in PC use with experience in MS Office
• Previous experience in policies, claims, insurance, or automotive industry beneficial
• Excellent communication skills and attention to detail
• Ability to work efficiently within a team or independently

#J-18808-Ljbffr…