Company: Zoom
Location: London
Job Description:
Zoom is seeking a Head of Customer Success, EMEA to own revenue retention and product adoption for a large customer portfolio across the region. You will lead regional CS teams and collaborate with the global CS organization to scale enterprise SaaS operations.
The ideal candidate has 8+ years in senior CS leadership, deep EMEA experience, and a proven track record in GRR improvements, product adoption, and customer satisfaction. Travel ~25% required.
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Posted: September 25th, 2026