Document Management Specialist

Industry Experience: Legal, Financial Services, or other document-intensive environments preferred.

We are seeking an experienced iManage Document Management System (DMS) SME to provide technical leadership across iManage migration, administration, support, and platform optimization initiatives.

Key Responsibilities

• Lead end-to-end iManage document migration activities, including discovery, planning, execution, validation, reconciliation, and business sign-off.
• Assess and manage iManage environments covering workspaces, libraries, metadata, taxonomy, permissions, and document structures.
• Define migration strategies, resolve complex technical issues, and ensure migration quality and compliance.
• Perform hands-on iManage administration and configuration, including workspace management, metadata governance, taxonomy, and user access controls.
• Troubleshoot and resolve complex platform, integration, and performance-related issues.
• Collaborate with business, engineering, infrastructure, security, vendors, and support teams to deliver successful migration and BAU outcomes.
• Develop technical documentation, runbooks, playbooks, and support procedures.
• Drive knowledge transfer initiatives and build internal iManage capability, reducing dependency on external vendors.

Required Skills & Experience

• Strong hands‑on experience with iManage DMS administration and configuration.
• Proven experience leading document management system (DMS) migration projects.
• Expertise in workspaces, libraries, metadata, taxonomy, document classes, and permissions.
• Experience with migration mapping, validation, reconciliation, and exception management.
• Ability to independently troubleshoot complex iManage and DMS issues.
• Strong stakeholder management skills with experience working across technical and business teams.
• Experience creating technical documentation, operational playbooks, and training internal support teams.

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