Project and Operational Support Manager Plasma

Company: NHS BLOOD AND TRANSPLANT
Apply for the Project and Operational Support Manager Plasma
Location: Filton
Job Description:

As a Project and Operational Support Manager, you will play a key role in delivering high-impact projects and service improvements across the Plasma supply chain, helping ensure life-saving products reach patients safely and efficiently. Acting as a subject matter expert, you will lead the implementation of new systems, processes and technologies while working collaboratively with multidisciplinary teams. An exciting 12-month secondment opportunity has become available in Bristol, Filton. In this role, you will act as the site lead for the replacement of Plasma Bulk External Freezers (BEFs) with new purpose-built infrastructure. This transformation will optimise how NHSBT manages the Plasma Supply Chain for both Plasma for Medicines (PFM) and clinical components. Reporting to the Plasma Business Lead, you will work closely with operational stakeholders to design and deliver the new facility, leading planning, coordination and execution while supporting and inspiring teams through change.




  • Lead the implementation of complex, high-impact projects and change programmes across the Plasma directorate.

  • Act as the operational lead and subject matter expert for service and product implementation within the Plasma supply chain.

  • Plan, manage and coordinate cross-functional project teams, ensuring clear objectives, governance and risk management.

  • Collaborate with internal and external stakeholders to design and deliver best practice processes and services.

  • Analyse complex data from multiple sources to inform decisions, recommendations and performance improvements.

  • Develop and deliver training, workshops and presentations to support implementation and capability building.

  • Provide operational expertise in procurement, evaluation and introduction of new systems, equipment and technologies.

  • Ensure compliance with regulatory, quality and safety standards, including Good Manufacturing Practice.

  • Build strong relationships across directorates to support strategic objectives and continuous improvement.

  • Contribute to the development of policies, procedures and national best practice standards.



This is a site-based role in Filton. However, the Project is being implemented simultaneously across both Manchester and Filton sites, and you will be required to support activity on both sites as and when required.



It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference – Caring, Expert and Quality. Together we’ll save and improve more lives than ever.



You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we

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Posted: September 25th, 2026