IT Service Delivery Lead – Hybrid (London)

Noir, a leading investment bank in London, is seeking a Service Delivery and Support Manager on a 12-month FTC. You will own day-to-day service operations, lead IT service delivery teams, and drive continuous improvement using ITIL, incident and problem management.

You will coordinate major incident responses, oversee hardware deployments, identity and access management, and work closely with internal technology teams and third-party suppliers to raise service quality on an ongoing basis.

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