CIB Integrator – Client Relationship Transformation

Overview

As an Integrator, you will coordinate AI-enabled client relationship initiatives within the Corporate & Institutional Bank, helping consolidate 60+ systems into a single client-facing spine. You will operate at platform level, aligning business and technology change, and manage dependencies across labs, platforms, and external partners to deliver complex, high-risk implementations safely and on schedule. The role sits at the intersection of AI, data and enterprise change, evolving as capabilities mature. You’ll work with cross-functional teams to translate strategy into interlocked, measurable outcomes that serve clients by 2030.

Pay / Benefits

• generous pension contribution up to 15%
• annual performance-related bonus
• share schemes including free shares
• flexible benefits
• 30 days holiday plus bank holidays
• wellbeing initiatives and parental leave policies

Responsibilities

• Establish key integration points across labs and platforms and communicate them to stakeholders
• Define the integration task sequence with lab leadership and backlog alignment
• Catalogue and manage platform dependencies with external partners to maintain pace
• Identify and mitigate blockers, escalating when needed
• Lead complex, high-risk integrations across multiple parties for safe delivery
• Coordinate integration events across shared infrastructure and oversee SI process
• Manage third-party suppliers, SLAs, and performance, reporting to senior colleagues
• Provide governance expertise for change across multiple deliverables with Product Owner oversight
• Coordinate medium- and long-term work and release schedules, addressing issues and barriers
• Lead teams to deliver outputs, set objectives, coach colleagues, and act as senior expert

Key requirements

• Strong knowledge of Corporate & Institutional Banking or wider financial services
• Genuine passion for AI and emerging technology; hands-on with current tools
• Experience integrating or deploying AI/GenAI products into enterprise environments
• Proven track record leading complex, high-risk integrations with safe delivery
• Excellent dependency, planning and delivery-management capabilities in agile contexts
• Strong stakeholder management and influencing skills to align business and tech perspectives
• Leadership experience including mentoring and serving as a senior expert
• Experience delivering change across complex, regulated banking environments and shared infrastructure
• Digital transformation experience
• Experience with Agile practices and Product Operating Model

• Stakeholder management and influencing
• Leadership and mentoring
• Strategic collaboration across cross-functional teams
• AI/GenAI integration into enterprise environments
• Agile ways of working and Product Operating Model
• Governance for change across multiple deliverables

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