1st Line IT Support Technician – Remote Work Options

Apogee Corporation Ltd is seeking a 1st Line Helpdesk Technician to be the first point of contact for IT-related issues. You will handle support requests, diagnose problems and provide remote assistance where possible, escalating complex issues as needed.

The role involves responding via phone, email or ticketing system, logging tickets, and delivering a professional service. A typical pattern is Monday–Friday, with two remote work days after training.

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