Remote-Ready 1st Line IT Helpdesk Technician

Apogee is a leading UK managed workplace services provider and part of HP Inc. We are a people-focused business delivering IT support to clients.

As a 1st Line Helpdesk Technician, you will be the first point of contact for customers needing help with IT, hardware, software and network issues. You will handle requests by phone, email or ticketing system, perform first-line trouble shooting on Windows and Mac devices, and escalate where needed.

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