Helpdesk Apprentice: Kickstart Your IT Support Career

Arc, a UK-based IT MSP, is seeking a proactive Helpdesk Apprentice (L3) to be the first line contact for customer enquiries. You will log issues, assist with fixes, and support rollout projects while developing technical knowledge in a fast-paced team.

The role offers training, vendor certifications (CompTIA A+, CompTIA Cloud Essentials+), and a clear path into a 1st Line role upon completion. Competitive salary and development opportunities provided.

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