Banking Customer Service Pro — Hybrid & Training

first direct is recruiting for a customer service role in a busy, people-focused environment. You’ll help customers, listen with empathy, and communicate solutions clearly to ensure top-notch service. The role includes a ten-week onsite training programme, with ongoing support to grow in your career.

Typical schedule is full-time (35 hours per week) with variable shifts to cover 24/7 customer needs. Hybrid working patterns are offered to fit around your life while you develop in a supportive

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