Global Customer Experience Coordinator

WSET UK is seeking a Customer Service Coordinator to join our global team in London. You will respond to customer inquiries across channels, uphold KPI/SLA targets, and support APPs and students with efficient, high-quality service in line with WSET principles.

The role emphasizes continuous improvement, collaboration across departments, and a customer-centric approach. Strong English communication and experience in fast-paced environments are essential for success.

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