Returns & Claims Specialist – Logistics Coordination

Zip Water UK is seeking a Claims & Returns Co-ordinator to join our Supply Chain team in Dereham, England. This office-based role manages end-to-end returns, carrier collections and transport claims, coordinating with Customer Service, Logistics, Warehouse and Finance to ensure credits and recoveries are handled efficiently.

You will drive return reduction initiatives, perform root-cause analysis, produce KPI reports and maintain ERP/WMS records while supporting continuous improvement across

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