Resident Experience Liaison & Customer Advocate

Mears Group PLC in Peterborough is looking for a Customer Liaison Officer to sit between residents, the Council and operations during planned and responsive maintenance works. You will handle enquiries and complaints and promote resident engagement while supporting social value initiatives.

The role is full-time, permanent, 42.5 hours per week, with an annual salary of up to £28,186.33. This position requires a UK driving licence and a commitment to quality service.

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