Field Service Scheduler—Engineer Dispatch & Customer Care

Grunwald Ltd. is seeking a highly organised Customer Service Planner to join our UK team.

You will coordinate daily and forward planning for Service Engineers, acting as a key link between customers, the office and engineers to ensure the right engineer reaches the site at the right time. Ideal candidates have at least two years in an engineering/service coordination or customer service role, with strong organisational skills and proficiency in Word/Excel.

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