Customer Service Advisor – Hybrid Role & Growth

Hachette UK Distribution is seeking a Customer Services Advisor to respond to emails and calls, process orders, and coordinate deliveries while assisting with refunds. You will liaise with publishers and customers to deliver a best-in-class service and resolve issues promptly.

After initial training at our Didcot offices in Oxfordshire, you will operate under a hybrid model (minimum two days in the office) with hours from 9am to 5pm, Monday to Friday, supporting a high standard of quality and

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