Director, AI-Driven B2B Service Delivery

Tripadvisor is seeking a Director, Service Delivery & Excellence, B2B, to lead the end-to-end B2B support org across Viator Supply and Bókun. You will modernize operations with AI and automation, reduce cost-to-serve, and elevate supplier satisfaction throughout the partner lifecycle.

This global leadership role requires 8+ years in B2B support with multi-site management, strong Salesforce knowledge, and experience with vendor governance. Travel approx.

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