AI Copilot & Process Improvement Lead

Capita, via PCSE England, seeks a Continuous Improvement Lead to design and deliver AI-enabled service improvements. You will collaborate with account teams and clients to achieve measurable outcomes, driving efficiency and quality across NHS England/NHSEI accounts.

The role focuses on building Copilot agents, coordinating with SMEs, and championing AI literacy while ensuring governance and compliance throughout the projects.

#J-18808-Ljbffr…