On-Site Service Delivery Manager — Birmingham (3-Month FTC)

SF Partners is seeking a Service Delivery Manager for a Birmingham-based technology business on an initial three-month fixed term contract. The role is on-site three days per week, with a focus on owning customer relationships and guiding day-to-day service delivery.

You will lead service reviews, monitor SLAs and KPIs, and drive improvements with delivery teams. The position offers pro rata salary and a car allowance, with potential extension or transition to permanent employment.

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