Senior Enterprise CSM: Strategic Growth & Value (Hybrid)

HiBob is seeking a Lead Customer Success Manager for Enterprise in London. You will own a small portfolio of HiBob’s largest customers, building executive relationships and acting as a strategic advisor to drive retention and growth across multiple products.

This senior IC role requires deep experience in enterprise SaaS CS, with a proven track record of managing £500k–£1M+ ARR accounts and coordinating cross-functional teams to deliver complex, high-impact outcomes.

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