Head of Customer Experience & Renewals (AI-Driven Growth)

Cloudflare is seeking a strategic Manager, Customer Experience to lead and scale a high-performing team of Customer Experience Managers. You will empower your team to own the post-sale journey from onboarding to retention and expansion, serving as a mentor and escalation point for strategic stakeholder relationships.

You will guide the regional operational strategy, forecast accuracy, and adoption of AI-driven workflows to automate tasks and uncover growth opportunities, while developing talent

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