Head of Customer Success & Growth

SSP Limited in Halifax, United Kingdom, seeks a Customer Success Manager to lead the UK & Ireland customer base, drive retention, growth and satisfaction, and act as the senior escalation point for high-stakes relationships. You will manage Account Managers and Senior Relationship Managers, ensuring a proactive, data-driven approach to customer success.

You will work with cross-functional teams, influencing product roadmaps and commercial outcomes while promoting a customer-obsessed culture

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