HR Services Operations Lead: Team Leader & Process Excellence

Company: DS Smith Europe
Apply for the HR Services Operations Lead: Team Leader & Process Excellence
Location: Caerphilly
Job Description:

DS Smith is seeking an experienced HR Services Operations Team Leader to oversee the HR Operations team within our Shared Services Centre. You will ensure timely delivery of employee lifecycle services, develop your team, and drive process improvements.

Based in Caerphilly with hybrid work, you will partner with Payroll, Finance and Recruiting to deliver excellent service, maintain data accuracy, and ensure GDPR compliance.

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Posted: September 25th, 2026