Salary: £28,000 – 30,000 per year
Requirements:
- Experience in an IT support, infrastructure or field-engineering role
- A good basic understanding of networking, including DHCP, DNS, TCP/IP, VPNs, NAT, switches, firewalls, Wi-Fi and VLANs
- Some hands‑on Microsoft 365 administration experience
- Confidence setting up and troubleshooting PCs, laptops, servers and other devices
- Good Windows troubleshooting skills, including printer, email, OneDrive and network connectivity issues
- An interest in project delivery and building new technical environments
- Good communication skills and a professional approach when working with customers
- A willingness to travel to client sites when required
- A full UK driving licence
Responsibilities:
- Assisting with new client onboarding and environment builds
- Supporting onsite discovery, documentation and technical setup for new customers
- Configuring and installing network equipment
- Supporting Microsoft 365 tenant setups and migrations
- Supporting file migrations, including SharePoint, OneDrive and server-based data
- Preparing and deploying laptops, desktops, servers and other devices
- Assisting with Windows Server builds and upgrades
- Supporting larger rollout projects such as PC refreshes and device upgrades
- Supporting Autopilot and modern device-management deployments
- Installing hardware, patching equipment and helping with rack builds
- Tracing cables and troubleshooting issues during onsite installations
- Helping with Cyber Essentials-related technical work where required
- Resolving technical problems that arise during project rollouts
- Producing clear documentation and handing completed work over to the support team
- Travelling to customer sites across the UK when required, with expenses covered
Technologies:
- Hardware
- Support
- Microsoft 365
- NAT
- Network
- SharePoint
- TCP/IP
- Windows
- Office 365
- Linux
- VPN
More:
We are a growing Managed Service Provider based in Edenbridge, offering an office-based Projects Engineer role with travel to client sites across the UK. This is a great opportunity for someone with a solid foundation in IT support who wants to develop project experience, working alongside experienced engineers and project managers to deliver a varied range of customer projects. We offer training and support from experienced technical colleagues, exposure to a broad range of technologies and customer environments, a clear route from IT support into project engineering, and a bonus scheme in addition to the basic salary. The role combines office-based configuration with onsite delivery and provides the opportunity to take on greater project ownership as your experience develops.
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