People Systems Analyst (6 month FTC)

• Support the maintenance and ongoing administration of Workday and associated People systems, working closely with functional leads and senior team members.
• Act as first-line support for Workday queries from across the firm by operating the Workday specialist queue in ServiceNow, escalating to functional leads as required.
• Complete cyclical system administration tasks, including position cleanses, data purges and EIB uploads.
• Perform routine data audits and support activities to maintain data quality and system integrity.
• Maintain process documentation, knowledge articles, training guides and standard operating procedures relating to People Technology processes.
• Partner with internal IT teams to understand and manage downstream system impacts.
• Support user acceptance testing (UAT), regression testing and validation activities for system changes, enhancements and Workday releases.

Qualifications, skills and experience

• A minimum of one year’s experience supporting Workday with a good understanding of core HCM processes.
• Exposure to additional Workday modules such as Recruiting, Compensation, Talent, Absence, Time Tracking, Benefits or Payroll is desirable.
• Comfortable analysing and resolving system and process issues in a structured manner.
• Strong organisational skills, with experience in operating incident management tools.
• Ability to prioritise and manage multiple requests within agreed service levels.
• Familiarity with Microsoft Office suite.
• Experience using ServiceNow and JIRA is desirable.
• Analytical approach to problem solving.
• Ability to work well within a global and sometimes virtual team.
• Understanding of HR data governance, confidentiality requirements and system administration best practices.
• Good stakeholder management skills, with the ability to communicate clearly with technical and non-technical audiences.
• Ability to handle sensitive people data with discretion and in line with relevant governance requirements.

Personal Leadership

• Positively impacts those around them, makes quality decisions and develops themselves both personally and professionally
• Demonstrates sound knowledge in their field
• Anticipates potential problems and identifies a range of possible solutions
• Adapts their interpersonal style to suit different audiences in a genuine way

Builds Authentic Relationships

• Takes time to get to know people beyond their role
• Treats people with respect and in a fair and consistent way

Collaborates with others

• Works within teams and across boundaries to share knowledge and achieve results
• Identifies and builds relationships required to achieve the best outcomes for the firm
• Engages people with the right skills, knowledge and expertise to provide advice
• Connects other people in the firm who have mutual interests or work objectives
• Generously shares their time, knowledge, expertise and talent to support others’ success

Enhances the Client Experience

• Creates opportunities to enhance the experience of the firm’s clients through their daily tasks
• Behaves consistently with the firm’s values in their interactions with others
• Conducts themselves in a way that reflects positively on the firm’s brand, both inside and outside the firm

Achieves Results

• Maintains focus and drive to achieve quality outcomes
• Focuses their time and efforts on issues that will have the greatest impact on agreed objectives
• Looks for the most effective way to achieve outcomes

Closing date for applications is Tuesday 6 October at 5pm.

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