Life Claims Assessor: Empathetic, End-to-End Expert

Aviva is seeking experienced Life Claims Assessors to join a supportive team across Leatherhead, Bristol, Norwich, York and Sheffield. You will assess life, terminal illness and critical illness claims, guiding customers from investigation to outcome with empathy and clarity.

You may refer complex cases to specialists and coach colleagues to deliver outstanding service. You’ll handle claims across multiple systems, supporting vulnerable customers and adapting to new tech, while contributing to

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