Senior Customer Services Manager — Lead Client Experience

SolidCor is seeking a Senior Customer Services Manager to lead the Chesterfield-based customer services function. You will set standards for client communication and support, building a team and processes that ensure every interaction reflects the quality of our product.

This hands-on leadership role manages day‑to‑day operations, resolves complex client issues, oversees key accounts, and drives continuous improvement across customer-related touchpoints.

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