Hybrid Contact Centre Team Lead – Social Housing Impact

Company: Local Space Housing Association
Apply for the Hybrid Contact Centre Team Lead – Social Housing Impact
Location: Romford
Job Description:

Local Space is seeking a Contact Centre Team Lead to manage daily operations and develop a team of Customer Services Officers. You will deliver a high-quality, customer-focused service across multiple channels, promoting satisfaction and first-contact resolution.

The role requires guiding a responsive team, maintaining service accessibility, and upholding Local Space values in a busy housing association environment in London.

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Posted: September 25th, 2026