Branch & Phone Customer Experience Advisor

Santander UK is seeking a Customer Experience Advisor to join our Edinburgh HS Branch, working 35 hours per week on a rota Monday to Saturday between 8am and 6pm. You’ll be the friendly face and voice for customers, listening and solving problems across in-branch and phone channels, delivering a warm, helpful service at every interaction.

You’ll build relationships, understand customer needs, assist with transactions, and stay flexible to handle a wide range of duties.

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