Part-Time Customer Support & Engagement Officer – 6mo Remote

The Caraires Consultancy is seeking a Customer Support and Engagement Officer for a fixed-term role in Lutterworth. The position is 3 days per week (21.75 hours) Monday to Wednesday, primarily remote with a local office presence, offering £17.63 per hour (FTE £33,237).

You will handle member and public inquiries, provide empathetic service, and support retention. Key duties include managing enquiries, safeguarding awareness, CRM usage, and accurate record-keeping.

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