Customer Service Manager – Luxury London Homes

Fawkes and Reece, a small independent housing developer serving London and surrounding areas, requires an experienced Customer Service Manager to lead an on-site team of coordinators and operatives. You will be responsible for directing customer inquiries, managing defects, and coordinating handovers with customers during home demos.

The role demands prior customer-facing experience, longevity in employment, and a proactive approach to maintaining strong relationships with site teams to ensure

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