Strategic Capacity Planning & Forecasting Lead — Hybrid

Company: Hargreaves Lansdown
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Job Description:

Hargreaves Lansdown is seeking a Capacity Planning & Forecasting Lead to own robust, data-driven capacity plans and demand forecasts across Helpdesk and Operations. You will ensure alignment between resource plans, service levels and financial targets, while engaging senior stakeholders with evidence-based insights.

The role requires expert forecast modelling, workforce management experience and strong stakeholder communication within a fast-paced environment.

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Posted: September 26th, 2026