Customer Success Executive – Hybrid/Remote

The Alliance is seeking a detail‑driven Customer Support Executive to join our vibrant Customer Success team. You will be the primary contact across support channels, resolving inquiries and ensuring members maximise the value of our platform.

You will also drive forward‑looking initiatives such as enhancing our AI support agent, analyzing customer pain points, and collaborating across departments to deliver a superior member experience in a fast‑growing, collaborative environment.

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