Hybrid Member Services Officer: Admin & Civic Support

Southampton City Council is seeking a proactive Member Services Officer to join the Member Services Team for an initial 6-month fixed-term contract. The role focuses on delivering professional support to all Members and supporting the Southampton Independent School Appeals Service.

You will filter inquiries from residents via email, phone, in person or social channels; provide guidance and signposting; and handle letters, mail merges, meeting room bookings, and general office duties.

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