Head of Customer Service – National Recycling Program

Cirqlr is seeking an experienced Customer Service Manager to build and lead the customer service operation for a major national recycling initiative, supporting thousands of collection points across the UK. This role offers the chance to shape a new function from mobilisation through to live service.

You will lead multi-site teams, manage enquiries and complaints, establish performance measures and collaborate with regional logistics and operations to deliver a customer‑centred operating model

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