Customer Services Team Lead & Training Coach

DPD UK is seeking a proactive Training Lead to design, deliver, and continuously improve training across CCS locations. You will motivate teams, assess development needs, and ensure engaging learning experiences that align with our service standards.

The role requires excellent stakeholder communication, organisational skills, and the ability to manage training KPIs and budgets. A dynamic, customer-focused mindset aligns with our DNA and growth ambitions.

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