Senior CX Insight & Strategy Partner – Remote

Twinkl Ltd. is seeking a Senior Customer Experience Executive for a 9-month maternity cover. The role is remote with options for office or hybrid, offering 37.5 hours per week and a salary range between £28,000 and £36,000 per annum pro rata depending on experience.

You will partner with stakeholders to transform customer insights into GTM priorities, own end-to-end survey processes, and lead initiatives to improve customer journeys while championing TwinklCares across cross-functional teams.

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