Customer Service Delivery Manager: Data-Driven Leader

Axil is seeking a Customer Service Manager in Corby to lead our Service Delivery Team and deliver consistent, high-quality customer experiences across all touchpoints.

You’ll coach and develop a team of advisors and coordinators, own end-to-end customer journeys, and implement clear processes, SLAs and data-driven improvements. This hands-on role focuses on prevention and performance reporting.

Join a busy environment that values proactive problem solving and strong stakeholder collaboration.

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